Press Releases
RDI Diamonds Selects Zillion as Its Exclusive Insurance Partner
RDI Diamonds, one of the largest premier diamond suppliers, has exclusively partnered with leading insurtech Zillion to offer immediate Personal Jewelry Insurance with preferred rates at the point of sale. The partnership provides a valuable differentiation benefit, lower premiums and an easy insurance experience for customers that purchase RDI diamonds, including its Rare & Forever Diamonds, natural diamonds that are hand-selected for their highest quality and consistency. It represents an important step in modernizing the jewelry industry to better serve customers.
Consumers receive Zillion's special offer of insurance and 1-Click, hassle-free insurance protection via text while in-store or from within their jeweler's eCommerce shopping cart. It provides immediate protection on their RDI and Rare & Forever purchases without completing lengthy and burdensome insurance applications.
Retail jewelers benefit, too, by combining the sale of superior diamonds with customer peace of mind and an enhanced claims replacement process.
"We are dedicated to raising the bar and setting new standards by providing exceptional diamonds and services to consumers and the jewelers they buy from," said Michael Indelicato, CEO and president of RDI Diamonds. "Our partnership with Zillion, a leader in the Personal Jewelry Insurance marketplace, reflects our mutual commitment to meeting the needs of today's discerning customers and jewelers by offering them a valuable service, saving them time and providing peace of mind."
"Personal Jewelry Insurance was in dire need of modernization, and our approach to help it evolve by vastly improving the customer experience marries well with RDI and its Rare & Forever Diamonds," said Adam Black, Managing Director of Zillion. "We are excited that together we can offer great value and benefits to the purchasers of exclusive jewelry, and continue to provide one-of-a-kind solutions with enhanced service value to help jewelers meet the buying preferences of today's customer."
About RDI Diamonds
Since starting a jewelry business in his mother's basement in 1992, Michael Indelicato has grown RDI Diamonds® into one of the largest suppliers of premier diamonds. The company prides itself on quality, attention to detail, honesty, and fairness. It currently works with more than 4,000 jewelers in the U.S. and Canada on stock and memo diamond orders. RDI Diamonds employs more than 100 people. It is headquartered in Rochester, New York and has a satellite office location in New York City. For more information on RDI Diamonds call 1-800-874-8768 or email info@rdidiamonds.com and info@rareandforever.com.
About Zillion
Zillion (myzillion.com) is an insurtech company reinventing personal jewelry insurance by providing 1-click insurance at point of sale, in seconds, right from a smartphone. In partnership with leading point of sale and eCommerce solutions, Zillion's technology platform helps jewelers increase their service value to customers by enabling immediate insurance protection. Customers can now "wear their jewelry with confidence" knowing they are protected. Zillion's insurance customers are backed by AXA XL, one of the largest insurers in the world and rated A+ Superior by A.M. Best.
RDI Diamonds Teams with Podium as a New Corporate Partner
RDI Diamonds, one of the largest premier diamond suppliers, today announced a new corporate partnership with Podium. Podium is the leading interaction management platform in the jewelry industry and works with over 50,000 businesses worldwide, including over 1,400 jewelers in the United States and Canada. In partnering with RDI Diamonds, Podium's platform will help the company's members modernize their communication channels to gather reviews, message customers, collect payments, and more.
Over 90% of consumers seek out and read customer reviews prior to visiting or using a business, most of whom trust the reviews just as much as they trust personal recommendations. 82% of consumers said the content of a review has convinced them to make a purchase.
"At RDI we value the success of our clients and are always looking to build meaningful partnerships that benefit our retailers," said Sam Indelicato, Chief Operating Officer at RDI Diamonds. "This partnership with Podium is an example of two forward thinking organizations coming together to help better our industry and address the evolving needs of our customers."
In using Podium's platform, jewelers will be able to contact customers who have recently visited the jeweler's site, inquired about an item, or made a purchase. Minutes after a transaction is complete, the jeweler can automatically invite the customer to leave a review or ask for feedback. This invitation is sent via text or the messaging app of their choice. This integration will help jewelers improve their online footprint and become immediately available via messaging, as well as enable them to create a frictionless experience through touchless interactions.
"Our goal at Podium is to equip local retailers with the tools that will modernize the way they do business, helping them compete in their industry," said Shannon Blake, Partner Manager at Podium. "RDI Diamonds is hyper focused on driving awareness of their members around the tools that will help them be more successful in this digital era. With our two goals aligning, we felt strongly that a partnership between our teams would have a significant impact on jewelry retailers."
All new signups will receive an RDI cash rebate credited to their RDI account. *Excludes RJO/IJO and existing Podium customers.
To learn more, visit try.podium.com/rdi.
About RDI Diamonds
Since starting a jewelry business in his mother's basement in 1992, Michael Indelicato has grown RDI Diamonds® into one of the largest suppliers of premier diamonds. The company prides itself on quality, attention to detail, honesty, and fairness. It currently works with more than 4,000 jewelers in the U.S. and Canada on stock and memo diamond orders. RDI Diamonds employs more than 100 people. It is headquartered in Rochester, New York and has a satellite office location in New York City. For more information on RDI Diamonds call 1-800-874-8768 or email info@rdidiamonds.com and info@rareandforever.com.
About Podium
Podium is a customer messaging platform that enables companies with a local presence to conveniently connect with their customers at critical touchpoints to help them strengthen their business. By conveniently facilitating millions of customer interactions, such as driving customer-generated online reviews and providing improved customer messaging tools, Podium serves more than 55,000 local businesses in the United States, Canada and Australia. Headquartered in Lehi, Utah, and founded in 2014, Podium is currently backed by YC Continuity, Sapphire Ventures, Alkeon Capital, Recruit Co. Ltd., IVP, Accel, Summit Partners and GV. To learn more, visit www.podium.com or contact us at press@podium.com.
De Beers Group Industry Services Partners with RDI Diamonds in the United States
(PRESS RELEASE) ROCHESTER, NY — De Beers Group Industry Services has announced a new collaboration with leading US wholesaler, RDI Diamonds Inc., in NY as its premier source of diamond grading reports.
The partnership marks an exciting step into the US market for De Beers Group Industry Services, established by the world’s leading diamond company, De Beers Group. As part of the collaboration, De Beers Group Industry Services will exclusively grade Rare and Forever diamonds from RDI and assist in various educational activities and sales training.
Michael Indelicato, CEO of RDI Diamonds, commented: “We were humbled to be approached by the De Beers Group Industry Services for such an important opportunity: introducing the United States to this grading report. We have been blown away by the integration of unparalleled technology to ensure consistent and accurate grading. These grading reports are going to be a game-changer here in the States, and we are excited to be a premier partner.”
This new partnership highlights the commitment from RDI Diamonds to providing its clients with Rare and Forever natural diamonds graded with accuracy and consistency. A shared passion unites both RDI Diamonds and De Beers Group Industry Services for advancing the diamond industry through cutting edge technology and education.
Jonathan Kendall, president of De Beers Group Industry Services, adds: “De Beers Group Industry Services prides itself on its high standards, consistency and proprietary technology. We are so pleased to see companies like RDI Diamonds taking measures to ensure their customers can be confident the diamonds they are buying are accurately represented on the grading reports.
“This move will give RDI Diamonds something truly unique to offer to their clients, from a company that is recognized as a leader in the diamond industry. They can substantiate, clearly define, and explain the differences between grades, guaranteeing the customer the highest standards of diamond grading supported by innovative and proprietary technology from De Beers Group Industry Services.”
For more information about Rare & Forever, call or text 1-877-620-1333 to schedule a consultation a Rare & Forever specialist.